jili88ph Privacy Policy

01 Introduction

jili88ph is committed to protecting the privacy and personal data of all players who use our online gaming platform. We recognize that the personal information you share with us is sensitive, and we take our obligations as a data controller seriously under Philippine law.

This Policy applies to all personal data collected through the jili88ph website, mobile platform, customer support channels, and any other touchpoint through which you interact with jili88ph. It covers data collected from registered players, prospective players who browse the platform without registering, and individuals who contact our support team.

This Policy should be read alongside the jili88ph Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jili88ph acts as the data controller in respect of all personal data collected from users of the platform. As data controller, jili88ph determines the purposes and means of processing your personal data.

jili88ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and for handling data subject requests. Contact details for the DPO are provided in Section 15 of this Policy.

Where jili88ph engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those parties act as data processors and are bound by contractual obligations to process data only in accordance with jili88ph's instructions and applicable Philippine law.

03 Personal Data We Collect

jili88ph collects the following categories of personal data from users of the platform:

jili88ph does not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) except where strictly required for responsible gaming compliance purposes (for example, self-exclusion records) or as required by PAGCOR regulations.

04 How We Collect Your Data

jili88ph collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, browser type, operating system, pages visited, and session duration. This data is collected via cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment verification data from GCash, PayMaya, and banking partners. All third-party data sources are contractually bound to share data with jili88ph only in accordance with applicable Philippine law.

05 Purpose of Processing

jili88ph processes your personal data for the following specific, legitimate purposes:

• To create and manage your jili88ph player account and verify your identity
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱)
• To conduct KYC verification as required by PAGCOR regulations and Philippine anti-money laundering laws
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities
• To provide customer support and respond to your inquiries and complaints
• To administer bonuses, promotions, and loyalty programs
• To comply with responsible gaming obligations, including processing self-exclusion requests and enforcing deposit limits
• To send you transactional communications (account notifications, security alerts, withdrawal confirmations)
• To send you promotional communications, where you have provided consent or where permitted by applicable law
• To analyze platform usage and improve the jili88ph user experience
• To comply with applicable Philippine laws, PAGCOR regulations, and court orders

06 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili88ph relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between you and jili88ph (i.e., the Terms & Conditions), including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including KYC verification, AML screening, and responsible gaming obligations.
• Legitimate interests: Processing necessary for jili88ph's legitimate business interests, including fraud prevention, platform security, and analytics, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

07 Data Sharing & Disclosure

jili88ph does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party providers engaged to verify your identity and documents as required by PAGCOR regulations.
• Fraud prevention and AML compliance providers: Service providers engaged to screen transactions and player activity for fraud, money laundering, and other illegal activity.
• Game software providers: Third-party game developers whose games are hosted on the jili88ph platform may receive limited technical data necessary for game operation.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulation.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by jili88ph, subject to professional confidentiality obligations.

08 Data Retention

jili88ph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR and AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• KYC documents: Retained for the duration of the account and for five (5) years following account closure.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and analytics data: Retained for up to thirteen (13) months from collection, after which it is aggregated or deleted.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jili88ph's data disposal procedures.

09 Data Security

jili88ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili88ph platform
• Encryption of sensitive data at rest, including financial data and KYC documents
• Role-based access controls limiting access to personal data to authorized personnel only
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and responding to personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili88ph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act and NPC Circular No. 16-03.

10 Cookies & Tracking Technologies

jili88ph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings) to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how players use the platform, helping jili88ph identify areas for improvement. No personally identifiable information is shared with analytics providers.

jili88ph does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the jili88ph platform.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili88ph:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as described in this Policy.
• Right of access: The right to request a copy of the personal data jili88ph holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update certain account details directly through your account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili88ph's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object: The right to object to processing based on legitimate interests, including profiling for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the jili88ph Data Protection Officer using the contact details in Section 15. jili88ph will respond to all data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act.

12 Children's Privacy & Age Restriction

The jili88ph platform is strictly intended for adults aged 21 years and above. jili88ph does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory legal requirement under Philippine law and PAGCOR regulations governing online gaming.

If jili88ph becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted (subject to any legal retention obligations), and any deposits will be returned in accordance with applicable PAGCOR guidelines.

If you are a parent or guardian and believe that your child has registered on the jili88ph platform, please contact our support team immediately so that we can take appropriate action.

13 Cross-Border Data Transfers

In certain circumstances, jili88ph may transfer personal data to recipients located outside the Philippines — for example, where game software providers or technical infrastructure providers are based in other countries. Any such cross-border transfer of personal data will only be made where:

• The recipient country has been assessed as providing an adequate level of data protection; or
• Appropriate safeguards are in place, such as contractual clauses approved by the National Privacy Commission; or
• The transfer is necessary for the performance of the contract between you and jili88ph; or
• You have given your explicit consent to the transfer.

jili88ph will not transfer personal data to jurisdictions that do not provide adequate data protection without first implementing appropriate safeguards and, where required, obtaining approval from the National Privacy Commission.

14 Updates to This Privacy Policy

jili88ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, jili88ph will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the jili88ph platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you do not agree with any changes to this Policy, you should cease using the platform and may request account closure by contacting jili88ph support.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili88ph, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly within the jili88ph platform. This is the fastest way to reach our team for urgent data privacy matters.
• Email (DPO): [email protected] — for formal data subject requests and privacy-related inquiries. Responses within 5 business days for non-urgent matters.
• General Support: [email protected]

If you are not satisfied with jili88ph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.